We are working to build a page of HELP content to continue to deliver the best service to our customers. Below you will find video content that will help to answer some of your common questions and help resolve some of the issues you may need support with. If you cant find what you are looking for you are welcome to contact us at any stage directly on 1300 973 044 or at Admin@bedbugwholesale.com.au  

If you are finding that your Vacumi VC3 hose is popping out and the seal between the hose and the main unit is leaking this will be your issue. Its imperative that the rubber O-Ring remain in place. If this happens to move from its position this video will walk you through how to resolve this issue in less than 60seconds. If you have lost the O-Ring we so sell the Vacuum Hose as a spare part which includes a new O-Ring. Please contact us for pricing.